Fumisteriaonline.it - Right of withdrawal

Right of withdrawal
Purchases on our site are subject to the discipline of Legislative Decree n. 185 of 22/05/1999, dictated in respect of distance contracts. The importance of the aforesaid legislation is based on the forecast, the purchaser, the right of withdrawal.

How to apply the right of withdrawal?
The legislation provides that the right of withdrawal be exercised only by individuals (consumers) acting for purposes that are unrelated to his business. The right of withdrawal, therefore, can not be exercised:
- From legal and natural persons acting for purposes related to a business.
- From the dealers or by persons who in any way purchase for resale to third parties.

What is it about?
Is the right to cancel the contract within 10 working days from receipt of goods, by returning to the vendor of the goods bought and sold. It is specified that in case of promotions, in which the purchase of an asset is combined with another asset (sold at a nominal price or even given) the right of withdrawal will be legitimately exercised with the return of both goods purchased, given the constraint dell'accessorietà good sales compared to the first.

How to exercise the right of withdrawal?
The right of withdrawal for items purchased at the Ns. Shop On-Line is exercised by sending it by registered R.R. of the specific application form (which you can find by clicking here), which must be sent within 10 working days following the receipt of goods (Only the original date of postmark).
At this point the Customer Service Fumisteriaonline it will authorize the return of the goods, which must take place unconditionaly following the here below terms and subject to the following conditions:

- Returning an Item in good working condition and content (if it is provided) of its original packaging, pack it, in turn, must be in good condition.
- Restitution of all the possible documentation and accessories (CD Rom, cables, manuals etc. Etc..).
- Pin on packages shipped in a visible location number and the year of the order.
- The costs for the return of items subject to withdrawal are the sole responsibility of the customer.
- On the same customer he bears the sole responsibility of the success of the expedition itself, therefore it is recommended (especially in the presence of valuable items) the use of an insured.
- Fumisteriaonline reserves the right - after informing the client - to cut back the amount owed the sum as may be appropriate to the reinstatement of the items that fall damaged or worn.
- Fumisteriaonline also reserves the right to refuse the goods received in a manner different to the above procedure, in which case the items will be returned to the customer with their shipping costs charged to him.

Where to direct the ship to return to Fumisteriaonline.it?
Everything must be sent to the following address: Fumisteriaonline Via G. Pascoli, 28 35048 Stanghella (PD).
It is understood that the Fumisterianoline warehouse will not accept shipments without the number on the order, which will be returned to the sender at his expense.

How quickly it is initiating the transfer for the return?
Within 30 working days of receipt of goods, Fumisteriaonline will be credited to the customer the amount already paid, less any expenses incurred by the reasons above.
In the above amount, of course, they do not include shipping.
This is in accordance with art. 5, paragraph 6, of Legislative Decree n. 185 of 22/05/1999